What centre managers and facilities teams usually need
Slip testing for shopping centres is a common-area brief: the floors the centre controls, not every tenancy. A typical scope covers:
- Common-area walkways and mall circulation.
- Food-court seating and the public routes around it.
- Amenities, bathrooms and parents’ rooms.
- Entries and travelator approaches.
- Car-park ramps and pedestrian links the centre maintains.
Premrest can test selected surfaces wet or dry with a pendulum, matching the method to how each area is used. Visits are often planned before opening, after close or during a scheduled shutdown so trade is not disrupted. You receive a written report setting out the areas assessed, the method, the conditions and the results — a record facilities teams can file with risk, insurance and maintenance paperwork.
Why centre common areas need their own scope
A shopping centre is several properties sharing one roof. The centre manager or body corporate controls the malls, entries, food-court seating, amenities and service routes, while each tenancy controls the floor behind its lease line. A slip testing brief that treats the whole building as one “retail wet area” blurs that line and leaves it unclear who receives the report and who acts on it.
Start with the areas the centre maintains and cleans. Follow the public from the car park and street entries through the malls, into the food court and amenities and back out again, then follow the cleaners and tenants along the service corridors and loading approaches. For a mixed-use development with residential or commercial lots above, identify whether the relevant common area is managed by the retail owner, the body corporate or a shared facilities arrangement so access and reporting contacts are clear before the visit.
Food-court seating is not a kitchen
The tenant kitchens behind a food-court counter have their own exposures, from oil and food residue to wash-down and cool-room thresholds, and are covered on the hospitality kitchen slip testing page. The public seating and circulation in front of the counters is a different environment. Spilled drinks, dropped trays, condensation from cold drinks and constant spot mopping land on a surface that is being walked across by the public, including children, older shoppers and people pushing prams or wheelchairs.
That is why the seating, the tray-return points, the routes between the counters and the seating and the exits from the food court into the mall deserve their own locations in the brief. If a centre also wants tenancy kitchens included, ask for them as a separate scope with the relevant tenant’s cooperation rather than folding them into the common-area list.
Entries, amenities and service routes
Centre entries take the brunt of a Brisbane storm season. Water tracks in on wheels and footwear, matting saturates, and the transition from external paving to internal tile is often the first surface the public meets while wet. Amenities and parents’ rooms see water from basins, hand dryers and cleaning throughout the day. Service corridors carry bins, pallets and cleaning equipment across several finishes, and loading approaches combine external weather with tenant deliveries.
List entries, amenities and service sections separately where their finish, exposure or cleaning differs. Photographs and a marked centre plan help distinguish the locations before the visit. Flag damaged tiles, ponding, drainage concerns or worn matting as site observations; a slip resistance result is not a substitute for a maintenance inspection.
Existing floors and refurbishments
AS 4663:2013 addresses measurement of existing pedestrian surfaces. AS 4586:2013 addresses classification of new pedestrian surface materials. Centres often raise both questions at once, with an operating mall on one side of the hoarding and a refurbishment specifying new tile on the other. Make that distinction clear in the enquiry. A supplier classification for a new product is not the same as a current measurement of the installed floor after years of trade, cleaning and wear. A builder pricing that refurbishment can separate those questions on the builder tender slip testing page.
Working within centre operations
Common-area testing is usually planned for before opening, after close or during a scheduled shutdown, when areas can be barricaded briefly without disrupting trade. Cleaning contractors, security and centre management should all know the visit is happening so the surfaces are in their normal condition and the testing team can move between locations. Where an area can only be accessed during trade, say so; it may still be workable under temporary access control, or it may need to be scheduled differently.
If the request follows an incident or an insurer’s enquiry, provide the written request and the location concerned. The scope can then be set to cover what has actually been asked for, and the report can record the areas, method, conditions and results for the people who need to read it.
What to send for an accurate quote
- A centre plan or area list covering entries, malls, food-court seating, amenities, service corridors and loading approaches, with tenancy boundaries marked.
- Surface types, coatings or treatments in each area, including approximate age where known.
- The reason for testing and any written request from an insurer, consultant, owner or body corporate.
- The cleaning contractor’s schedule, products and equipment for common areas, and how spills are handled during trade.
- Trading hours, after-hours cleaning windows, security arrangements and contractor induction or escort requirements.
- Previous reports or refurbishment specifications relevant to the selected areas.
For other commercial properties, including entrances, pool surrounds and outdoor circulation, see commercial wet-area slip testing. The slip resistance testing page explains methods, existing surfaces and reporting, and the contact page is the quickest way to send a centre plan.
This website is operated by Premrest; it does not represent a separate local office. Confirm the requirements that apply to your centre, tenancy or building with the relevant adviser.